Ahmed Samy

IT Systems Support - Website Developer

• Ahmed Samy Abdelazim is a highly organized and technically skilled professional with extensive experience in administrative support, data entry, and IT support. Based in Dubai, UAE, Ahmed combines strong technical knowledge with administrative expertise, ensuring smooth operations and high-quality service delivery across multiple organizational functions. He is proficient in Microsoft Office, Google Workspace, and basic database management, and possesses solid skills in troubleshooting hardware and software, supporting end-users, and maintaining IT systems efficiently.
• Throughout his career, Ahmed has demonstrated exceptional attention to detail and organizational abilities. In his role as IT & Administrative Support at the Armed Forces Information Systems Branch in Cairo (Dec 2023 – Oct 2025), he provided first- and second-level IT support to over 100 users, resolving hardware, software, and network issues promptly. He managed user accounts via Active Directory and Microsoft 365, installed and configured Windows systems and network devices, and monitored CCTV systems to ensure security. Ahmed also created and maintained technical documentation, assisted with data backups and recovery, and trained users on system access and IT security best practices.
• Ahmed’s administrative and data management experience is equally extensive. As an Administrative Assistant and Data Entry Clerk at Pharmacy Storage (Dec 2022 – Oct 2025), he accurately managed inventory records, entered and updated data in Excel and Access, monitored stock levels, and ensured proper labeling and rotation of medicines. He generated detailed daily and weekly inventory reports, supported audits, and implemented Excel-based reporting templates to improve tracking efficiency. Additionally, he completed freelance data entry projects for small businesses, demonstrating adaptability and consistency in remote work environments.
• Complementing his administrative and IT expertise, Ahmed has developed skills in front-end web development, building responsive web applications using HTML, CSS, JavaScript, and React.js. He has experience integrating APIs, optimizing UI/UX performance, and deploying projects using GitHub and Vercel. This technical versatility allows him to contribute to digital workflow improvements, web tools, and multimedia projects, including video editing and content creation.
• Ahmed holds a Bachelor’s degree in Management Information Systems (2023), which equipped him with foundational knowledge in database management, programming, networking, and IT project management. He has completed specialized courses including the Internet Core Competency Certification (IC3), CompTIA A+ (Hardware & Networking Fundamentals), Excel for Beginners to Advanced, and a Front-End Development Diploma from Route IT Training Center (2025). He is fluent in Arabic, proficient in English, and demonstrates a strong commitment to continuous learning and professional development.
• Ahmed’s core skills span administrative coordination, data entry and management, IT and technical support, hardware and software troubleshooting, network configuration, Active Directory and Microsoft 365 management, system security, data backup, and CCTV monitoring. His attention to detail, problem-solving abilities, and effective communication make him a reliable and versatile professional capable of supporting teams, improving workflows, and ensuring operational excellence.